We are premium cleaning.
Premium cleaning in Vienna, Graz, Linz and Salzburg is billed as a monthly flat rate for weekly recurring cleaning. After the free site visit you get the price in writing.
Premium cleaningby the same peopleevery time, not a rotating cast
There is nothing about that on this page. Just ask us.
- 01What we clean
- 02How we work
- 03How the price is set
- 04Where we work
- 05Premium cleaning: Bling Bling vs. competitors
- 068 reasons for premium cleaning by Bling Bling
- 07Premium cleaning in 5 further cities
- 08Premium cleaning in context
- 09What determines the price of premium cleaning
- 10Three worked examples for premium cleaning
- 11From enquiry to first visit: the process step by step
- 12Who comes: staff, registration and access
- 13Quality, checks and complaints
- 14Contract, notice and invoicing
- 15Equipment, products and sustainability
- 16The terms that appear in the quote
- 17What you can have ready before the site visit
- 18What premium cleaning does not include
- 19Who trusts Bling Bling
- 20How to book your premium cleaning
- 21Written letters of recommendation from renowned clients
- 22Frequently asked questions
- 23Our locations
- 24Further services
- 25Enquire about premium cleaning
★ The original since 2014
Others steal our logos and ideas.
Us? We carry on cleaning.
Our Feemann and our look now even turn up on other companies' vans. We take it with humour — imitation is the sincerest form of flattery. While others copy our idea, we prefer to look after what really matters: a clean environment in our clients' lives.
You do not recognise the original by the logo on the van — but by 4,8★ from 197 genuine reviews, a permanent in-house team and twelve years of Viennese craftsmanship.
The original: Bling Bling Premium Reinigung · Bling Bling GmbH · Peak Vienna, 1210 Vienna · FN 611990k · GISA 37409401 · only at bling-bling.at
You do not judge a cleaning company by its brochure but by three things: whether the same people come, whether they are properly registered, and whether someone checks what they do. We work with a permanent core team per location, register every cleaner properly and inspect the premises against a fixed checklist. This page explains what we do, how we work and how the price comes about.
01. What we clean
Four areas, each with its own team and its own equipment.
Office and commercial
Routine cleaning in offices, law firms, medical practices and commercial premises. Usually in the evening or early morning, according to the specification, with a contact person per site.
Office cleaning →Residential
Recurring flat cleaning, deep cleaning and move-out cleaning with the handover report in mind.
Flat cleaning →House and property
Property maintenance, stairwell cleaning, green areas and winter service for property managers and owners.
Property maintenance →Glass and specialist cleaning
Window and façade cleaning, post-construction cleaning, carpet and upholstery cleaning, special cases after water damage.
Window cleaning →02. How we work
Four points on which quality can be pinned down.
The same people
A site gets a permanent team with a named stand-in. After two visits the team knows the premises — you see it in the result and it saves time.
Registered and insured
Every cleaner is properly registered, under the collective agreement for building cleaners. On top of that, €3m public liability cover, including locking systems.
Checks, not chance
Announced and unannounced inspections against a checklist. Defects are recorded in writing and put right within 48 hours.
The right products
Acidic against limescale, alkaline against grease, neutral on natural stone and oiled wood. The wrong products cause damage that no cleaning can undo.
03. How the price is set
We do not name a price before we have seen the premises.
Site visit
Free of charge, 20 to 40 minutes. We look at the areas, surfaces, access and time window and record what needs doing.
Specification
It sets out what is done and how often. Without a specification, every later complaint is a matter of interpretation.
Fixed price
Within 48 hours of the site visit on working days, as a fixed price. Surcharges for weekends and public holidays are shown separately.
Adjust rather than renegotiate
If the use of the premises changes, we adjust the specification. We do not renegotiate during an ongoing contract.
04. Where we work
Five locations with their own team on site instead of travelling from head office.
Vienna
All 23 districts, teams per district group. Our largest location with the broadest mix of premises.
Cleaning company Vienna →Graz and Linz
Own teams on site — in Graz with the winter particulate situation in mind, in Linz with the industrial belt to the east.
Graz location →Salzburg and Klosterneuburg
Smaller locations with the same standards, short distances and the same equipment.
Salzburg location →05. Premium cleaning: Bling Bling vs. competitors
Many offer premium cleaning — from facility service providers, regional cleaning firms and online agencies to sole traders. The difference rarely lies in the promise, but in who actually turns up, whether the people are registered and what happens when something goes wrong.
| Criterion | Bling Bling | Budget provider | Large corporation |
|---|---|---|---|
| Cleaners properly registered | ✓ all | ✗ often not | ✓ |
| Permanently employed core team | ✓ always | ✗ subcontractor chain | ~ mixed |
| €3m public liability | ✓ documented | ✗ minimal | ✓ higher |
| RKI/VAH-listed products, HACCP-trained | ✓ all | ✗ | ~ |
| Trained staff, proof on request | ✓ | ~ | ✓ |
| Dedicated contact person | ✓ direct | ~ | ✗ call centre |
| Multilingual (DE/EN and five more) | ✓ | ~ | ~ DE/EN |
| Before/after photo documentation | ✓ always | ✗ | ~ surcharge |
| Re-clean within 48 h included | ✓ in writing | ✗ | ~ |
06. 8 reasons for premium cleaning by Bling Bling
What a cleaning company must be measured by — and which of it can be verified.
1In business since 2014
Family business, no franchise and no agency — whoever quotes also does the work.
2Registered core team
Permanently employed and properly registered. No subcontractor chain where nobody is liable in the end.
3The same people every time
The team knows the premises, access points and routines. Cover is arranged and named on record.
4€3m public liability
Personal injury, property damage and financial loss covered; proof is attached to the quote.
5RKI/VAH-listed products, HACCP
Listed products, trained staff, a cleaning and disinfection plan per site.
6Multilingual
German, English and five further languages — the briefing gets through.
7No price without a site visit
A flat price given over the phone rarely holds. After the site visit the framework is set out in writing.
8Dated proof
Work records and photo documentation, monthly as a report.
PLAIN TALK
PRICE UP FRONTA price even without a site visit.You get a figure as soon as we know the area and the frequency – in writing, within 48 hours. At the site visit it becomes a fixed price with a specification.
07. Premium cleaning in 5 further cities
Bling Bling works in Vienna, Graz, Linz, Salzburg and Klosterneuburg — with its own staff on site, not with recruited subcontractors.
08. Premium cleaning in context
Premium cleaning rarely stands alone. These services are most often commissioned alongside it:
Recurring cleaning afterwards
Glass and façade
Furniture and floor care
Sectors with their own rules
Property and management
Anyone commissioning premium cleaning usually needs more than one appointment. All from one source means here: one contact person, one contract, one consolidated invoice — and the same team that already knows the premises.
09. What the price of Premium cleaning depends on
Anyone who wants to name a price without having seen the premises has to guess. This table shows everything they do not know when they do.
| Factor | What it is about | Effect on the price |
|---|---|---|
| Area | The basic measure, but not the most important item. | It determines the walking distance, not the effort per square metre. |
| Frequency | How often cleaning takes place. | The more often, the less effort per visit – the monthly price rises more slowly than the number of visits. |
| Sanitary units | The item most often underestimated. | One sanitary unit takes as much time as thirty to fifty square metres of floor area. |
| Flooring | Which floor is laid. | Natural stone, parquet and coated linoleum need different products and different time than PVC. |
| Access | Key, code, porter or escort. | Every minute waiting at the door is paid time in which no cleaning takes place. |
| Footfall | How many people pass through daily. | The entrance area of a public-facing business gets dirty ten times faster than an office corridor. |
| Special areas | Glass partitions, kitchenette, lift, stairwell. | They are listed separately in the specification because they often have their own frequency. |
| Time window | When cleaning is permitted. | A tight window needs more people at the same time. That costs more than the same work spread over two hours. |
And the hourly rate?
It is stated in the written quote and is the same at all five locations. A monthly flat rate is nothing other than the agreed number of hours per week, calculated for the month. Anyone who quotes a flat rate without stating the hours is giving you a figure, not a price. That is why our quote states both: the hours and the total. The hourly rate applies to recurring cleaning at least once a week, billed as a monthly flat rate - stairwells included. One-off jobs, first cleans and deep cleans are billed by effort: depending on the service by the hour at a higher rate, by square metre or as a flat price; travel time there and back counts.
Twenty per cent VAT is added. For a business, cleaning is a fully deductible operating expense; your tax adviser, not we, can advise on the tax treatment in your individual case.
10. Three worked examples for Premium cleaning
Not a price list, but a calculation you can check yourself: agreed hours times the hourly rate, times 4.33 weeks per month. The number of hours is the assumption, everything else is multiplication.
| Factor | Assumption | Hours | Monthly |
|---|---|---|---|
| Small | one site, two visits per week, two hours each | 4 hrs/week | amount in the written quote |
| Medium | one site, three visits per week, three hours each | 9 hrs/week | amount in the written quote |
| Large | one site, five visits per week, four hours each | 20 hrs/week | amount in the written quote |
That is the whole calculation: hours per week times the hourly rate times 4.33. How many hours your premises need is determined by the site visit – and that is exactly the point at which a quote without a site visit has to guess.
We spell out this calculation deliberately, even though it makes us vulnerable: anyone who quotes cheaper is either calculating with fewer hours or with unregistered staff.
11. From enquiry to first visit: the process step by step
This is how premium cleaning works – without surprises and without a date we cannot keep.
| No. | Step | What happens | When |
|---|---|---|---|
| 1 | Enquiry | You briefly write what it is about – the premises, approximate area, desired frequency. | Reply within 48 hours on working days. |
| 2 | Site visit | We look at the premises, take measurements and record the items. | Free and without obligation, usually within two to four working days. |
| 3 | Quote | You receive the specification, quantities, hours, total and the explicit exclusions. | In writing, within two working days of the site visit. |
| 4 | Induction | The team is inducted on your premises: access, particularities, contact person. | Five to ten working days' lead time before the first visit. |
| 5 | First visit | The start is usually on the first of the month so that invoicing begins cleanly. | We supervise the first week closely. |
| 6 | Checks | Regular visual inspection, work record per visit, with photos on request. | Re-clean within 24 hours if something is not right. |
The longest item is the induction, and deliberately so. A team that starts on day one without preparation needs three months until the result is right – otherwise those three months are paid for by you.
12. Who comes: staff, registration and access
Who works on your premises is not only a question of quality but also a question of liability.
Our own staff
Whoever works for us is on our payroll and properly registered. No subcontractor chain, no contracts for services with individuals. In an inspection under the Austrian Wage and Social Dumping Act, that is not only our concern but yours too.
The same team
Your premises get permanent cleaners, inducted on your particularities, and a named stand-in for holidays and sickness. Changing staff is the most common reason why quality drops after three months – not ill will, but a lack of knowledge about the premises.
Access and keys
Keys are handed over with a signed log and assigned by name. Alternatively we work with a code, transponder or an escort from your building. Loss is covered by the public liability insurance, including the locking system – the point missing from many policies.
Confidentiality
All staff sign a confidentiality declaration. In law firms, medical practices and offices this is no formality: our people see documents, screens and visitors.
Language
The induction is held in German, and the instructions on site are additionally provided with pictures. A German-speaking contact person is always reachable.
Insurance
Public liability cover of €3m, including damage to furnishings and locking systems. We present the policy on request – before the contract, not only when a claim arises.
One remark on this, without running anyone down: quotes well below the local level can almost always only be achieved with unregistered staff. The resulting risk ultimately lies with the person on whose premises the work is done. Factor that in when you compare quotes – in Vienna as everywhere.
No subcontractor chain, no changing faces. Whoever works for us is on our payroll.
13. Quality, checks and complaints
Every cleaning company has bad days. The difference lies in how quickly it notices and what it then does.
Visual inspection
The site supervisor walks the premises at fixed intervals, not only after complaints. Monthly for larger sites, quarterly for smaller ones.
Work record
For each visit we record who was there, for how long and what was done. With photos on request. That saves the discussion about whether anyone was there.
24 hours
If something is not right, report it informally – by phone, message or e-mail. It is put right within one working day, without discussion and without an additional invoice.
Contact person
A named person with a direct line who knows the premises. No ticket system and no number with a different person behind it each time.
Proof for third parties
Property managers, owners' meetings and inspection bodies receive the records as a consolidated extract, without you having to gather them together.
If it is not working out
One month's notice to the end of the month, without giving reasons. We do not hold anyone to a term if the service does not convince them.
The honest part: What we cannot promise is that nothing will ever be overlooked. Premises with changing people in them are not an assembly line. What we can promise is that it will not cost you a second report.
14. Contract, notice and invoicing
What the contract says before you sign it – not afterwards.
| Item | With us | What that means |
|---|---|---|
| Term | open-ended | No minimum term, no automatic renewal for a year. |
| Notice | one month to the end of the month | Informally in writing, without giving reasons, the same for both sides. |
| invoicing | monthly in arrears | Additional services shown separately, not hidden in the flat rate. |
| Payment terms | 14 days net | For several locations, on request as a consolidated invoice with a breakdown. |
| Price adjustment | once a year, announced in advance | In line with the collective agreement for monument, façade and building cleaners, not at our discretion. |
| Closure periods | are deducted | Company holidays notified in advance; cancelled visits are not charged or are swapped. |
| Additional services | quoted beforehand | Deep cleaning, exterior windows or post-construction cleaning run as a separate order. |
| Data protection | Data processing agreement on request | Where our staff may come into contact with personal data, there is an agreement covering it. |
The full terms are set out in the T&Cs. They are part of every quote, not a link in the small print.
You will find the full terms in the General Terms and Conditions; they are attached to every quote.
15. Equipment, products and sustainability
The part hardly anyone asks about – and the one that causes the most damage when it is done wrong.
We bring everything with us
Machines, products and consumables are included in the price unless otherwise agreed. You do not have to provide or reorder anything.
Colour-coded cloths
Separate cloths for sanitary areas, kitchens and general surfaces. A cloth that goes everywhere carries everything everywhere – that is why colour coding is not marketing.
Dosing
Products are dosed, not guessed. Overdosing leaves films that bind dirt – afterwards things get dirty faster, not slower.
Suited to the material
Before the first visit we record which floor coverings and surfaces are present and what they tolerate. The wrong product on natural stone takes ten seconds and is permanently visible.
Less is more
Where the work can be done mechanically, it is done mechanically. That is cheaper, protects the surface and saves chemicals – in that order of reasons.
Disposal
Waste is separated and disposed of accordingly. Where proof is required – for clearances, construction or hazardous waste – you receive it with the invoice.
16. The terms the Quote uses
So that nothing in the quote needs looking up: the ten terms that matter.
| Term | What it is | When it matters |
|---|---|---|
| Routine cleaning | Recurring cleaning at fixed intervals. It maintains a condition; it does not create one. | The umbrella term for everything recurring, whatever the type of premises. |
| Deep cleaning | The old coating is stripped and a new one built up. Needs a machine, drying time and usually a closure. | One-off, at the start or every few years. |
| Intensive cleaning | The level in between: edges, high-level areas, joints and touch points, without touching the coating. | Once or twice a year, usually at the weekend. |
| Specification | The list of all items with quantity, frequency and explicit exclusions. It is an annex to the contract. | Without it, a quote is just a number. |
| Visual clean | Only what stands out: waste bins, visible dirt, touch points. A shortened round between two full ones. | Sensible with daily frequency, never as a substitute. |
| Protective coating | The protective film applied to the floor covering after deep cleaning. It takes up the dirt so that the covering does not. | Without it, the floor is back where it was within six months. |
| Spray extraction | Water with cleaning agent is forced into the textile and extracted again together with the loosened dirt. | The method for carpets and upholstery, not shampooing. |
| Touch points | Everything that is actually touched: handles, switches, knobs, railings, taps. | The place where transmission happens — and the one most often overlooked. |
| Site folder | The documentation on site: specification, plan, particularities, contact persons, records. | It ensures that a stand-in knows what to do on day one. |
| Work record | The record per visit: who, how long, what. With photos on request. | The basis when someone asks whether cleaning took place. |
The two most often confused are deep cleaning and intensive cleaning. The difference in cost is considerable — if in doubt, ask, with us as with anyone else.
17. Before the Site visit: what you can have ready
None of this is compulsory. Each of them makes the quote more accurate and the visit shorter.
Floor area, if you have it
Lease, plan or schedule of usable areas. An estimated figure is enough to start with; it is measured precisely at the site visit anyway.
How often and when
The desired frequency and time window. Whether cleaning may take place in the evening, early morning or at the weekend changes the price more than most other details.
Who unlocks
Key, code, porter or escort. Waiting time at the door is paid time in which no cleaning takes place — which is why this question comes so early.
What has not worked so far
The most useful point of all. If you tell us where things went wrong with the previous provider, the answer to it goes into the specification — and is not forgotten again.
Particularities of the premises
Sensitive floor coverings, alarm system, animals, areas without access, times with the public present. Everything someone coming for the first time needs to know.
A few photos
If an appointment is only possible in a week's time, five photos already help us. They do not replace a quote, but they show whether the order of magnitude is right.
The site visit is free and without obligation. If it turns out that you need something other than what you asked for, we will say so — even if the alternative is smaller.
18. What is not part of premium cleaning
So that there are no surprises in the quote: these are the jobs that are commissioned separately.
Deep cleaning at the start
If premises have been neglected, the recurring schedule will not catch up. It is sized to maintain a condition. Deep cleaning is then a separate order – and if it is not needed, we will say so too.
Exterior windows from the first floor up
Cherry picker or rope access determine the price, not the square metres. That is why this item is listed separately.
Post-construction cleaning
After construction or refurbishment the effort is different: cement haze, adhesive residue, fine dust. That is a separate service with its own equipment.
Repairs
We report what we notice – the loose tile, the dripping tap, the broken dispenser. It is fixed by whoever is responsible for it, unless otherwise agreed.
Clearance and disposal
Bulky waste, old appliances and larger quantities run as a separate order with a disposal certificate.
What you do not need
If the site visit shows that a lower frequency is sufficient or an item is superfluous, that goes in the quote. An oversized quote is noticed within three months at the latest – and then we lose the contract.
And the other way round: Small jobs are perfectly normal too. Twice a month is a job like any other, with the same specification and the same records. We have no minimum size.
RULE OF THUMB
WITH PROOFWhat was done is set down in black and white.Work record per visit, with photos on request. Discussions are settled before they start.
19. The clients Bling Bling works for
Clients who have worked with the same team for years — from fitness club and showroom to high-rise.
20. How to book your Premium cleaning
Six steps from enquiry to sign-off.
Enquiry
Via the form on this page. Reply within 48 hours on working days.
Site visit
Free and without obligation. We look at the areas, access points and time window — without that there is no price.
Written quote
Fixed cost framework after the site visit, with specification and contract terms.
Appointment
Your preferred date, on request outside business hours, at the weekend or on a public holiday.
Execution
Permanent team, before-and-after photo documentation, sign-off directly on site.
Re-clean
If something is not right, it is put right within 48 hours — without discussion and at no extra cost.
Our guarantees
Five written commitments — for every job, even the smallest.
Fixed price after the site visit
What was inspected is set out in writing in the quote. No additional charges for what was agreed.
Re-clean within 48 h
If something is not right, we come back — free of charge and without discussion.
Registered staff
Every cleaner is properly registered and trained. Proof on request.
€3m public liability
Claims are covered; the policy is attached to the quote.
Dated proof
Work records and before/after photos, on request as a monthly report.
Reviews from clients in Vienna, Graz, Linz, Salzburg and Klosterneuburg — grown since 2014, not bought. The figures are taken from the Google profile daily.
21. Written letters of recommendation from renowned clients
The original letters are available for inspection at our office.
★ 27.08.2024
Kindernothilfe Österreich
“Uncomplicated and professional cooperation. We recommend Bling Bling for office cleaning work.”
— Mag. Gottfried Mernyi, CEO
★ 22.10.2022
Fit/One Österreich
“Satisfied for 3.5 years. Cleaning prompt, flawless, excellent standard of hygiene.”
— Christian Lang
★ 06.11.2018
M1 Med Beauty / clinics
“Quality, reliability and adherence to the quote for clinics and surgeries. Recommended without reservation.”
— Management
★ 10.12.2018
Artex Museum Services
“Final cleaning of display cases, complete satisfaction, short-notice jobs. Recommendation guaranteed.”
— Site management
★ Architecture practice
Arch. DI Kiener & Dazinger
“Construction site, final, stairwell and historic railing cleaning. Warmest recommendation.”
— Office management
22. Frequently asked questions
What does the cleaning cost?
What does premium cleaning cost?
Why do you not quote a price per square metre?
Is the site visit really free?
How quickly can you start?
Do you work with subcontractors?
Does the same person always come?
How are you insured?
Is there a minimum term?
Is there a minimum size?
How is it invoiced?
What happens during company holidays?
Do prices rise every year?
What if something gets broken?
What if I am not satisfied?
Do I get proof of the visits?
Do I need a deep clean at the start?
Do you look after several locations?
Which cities do you work in?
Do you also work outside business hours?
Is it tax-deductible?
What about data protection?
How long has Bling Bling existed?
How long does the site visit take?
Does someone from our side have to be present during cleaning?
What happens if our contact person changes?
Do you also work at weekends and on public holidays?
Can we change the scope later?
How quickly can you step in at short notice?
Do you bring machines and products with you?
Who is liable if something is damaged?
Do we always get the same contact person?
How do you handle keys?
What if we do not get on with one of the cleaners?
Do you also clean outside Vienna?
How quickly do we get the quote?
What distinguishes you from an agency?
Why do you not give a guide price over the phone?
How does the site visit work?
How quickly can you start?
Which services do you offer?
Which cities do you operate in?
Do you work for businesses and private clients?
Do I always get the same people?
What happens in case of sickness or holidays?
Are your cleaners registered?
Why does that matter to me as the client?
Are you insured?
What happens if something is damaged?
How are keys secured?
Does someone have to be present?
When does cleaning take place?
Do you work at weekends and on public holidays?
Do you bring products and equipment?
How do you ensure consistent quality?
What is a specification?
What do I do if I am not satisfied?
Is there a minimum term?
Do you also take on one-off jobs?
How is it invoiced?
Can I combine several sites?
Do you also take on special cases such as hoarder flats?
Do you clean after building work?
What about mould?
Do you do windows on several floors?
Do you take on winter service?
How quickly do you respond to enquiries?
Is there an app for clients?
What is the photo report?
Are you looking for staff?
What if I also need building work?
How quickly do I get a quote?
23. Our Locations
Own team on site, no travelling across the country.
Vienna →Graz →Linz →Salzburg →Klosterneuburg →24. Further services
Often commissioned together — the same people, the same route.
Flat cleaningIn Vienna, Graz, Linz, Salzburg and Klosterneuburg.View →House cleaningFor detached and terraced houses at five locations: which frequency suits which house, what storeys and utility rooms mean, keys and ...View →
Window cleaningIn Vienna, Graz, Linz, Salzburg and Klosterneuburg.View →
Law firm cleaningFor lawyers, notaries and tax advisers at five locations: confidentiality, handling of files, cleaning before business hours, natural stone in ...View →
Property maintenanceIn Vienna, Graz, Linz, Salzburg and Klosterneuburg: what is included, which duties fall on the owner, how clearing and gritting times are documented ...View →
Glass cleaningIn Vienna, Graz, Linz, Salzburg and Klosterneuburg: partitions, display cases, glass roofs and railings.View →
Specialist cleaningIn Vienna, Graz, Linz, Salzburg and Klosterneuburg: after water damage, fire, neglect or pest infestation.View →
Carpet cleaningIn Vienna, Graz, Linz, Salzburg and Klosterneuburg: spray extraction, pad and dry foam compared, drying times, what works against which stain ...View →◆ Partner company · Skyline Bau
Building work needed alongside the cleaning?
When building work is needed alongside the cleaning. Our partner company Skyline Bau GmbH takes on refurbishment, drywall and interior fit-out — turnkey, to ÖNORM B 2110, with a dedicated site manager.
View Skyline Bau →Skyline Bau GmbH · Viennese general contractor · since 2014 · Vienna
25. Premium cleaning enquiry
Site visit free and without obligation. Reply within 48 hours on working days. You can send photos or a floor plan straight away — then the site visit goes faster.
Fields marked with * are needed to arrange an appointment.
