Facility Management

Facility Management

A written schedule of services, the same registered team, and the price in writing after a free site visit.

Facility Management

02. What Facility Management at Bling Bling covers

The scope of work in Vienna, Graz, Linz, Salzburg and Klosterneuburg at a glance — what the contract says and what actually happens on site.

Stairwell and corridors

Floors, railings, hand contact surfaces

Garage and underground car park

Sweeping, wet cleaning, oil stains

Bin store cleaning

Hygienic, odour-binding, the bins themselves

Lift cleaning

Car, mirror, buttons, floors

Winter service

Snow clearance and gritting, with liability

Grounds maintenance

Lawn, hedges, beds, leaves

03. Facility Management: Bling Bling vs. the competition

Facility management is offered by many firms, from large providers through regional businesses to individual caretaking services. Mostly, though, they cover only part of the field or work with subcontractors. What is different at Bling Bling Premium Reinigung: every building service from a single source — with a permanent, registered core team and no subcontractors, so that whoever quotes for the work carries it out — a cleaning record, winter service with liability, and €3m public liability. A family firm since 2014.

CriterionBling BlingBudget providerLarge corporation
Cleaning staff properly registered✓ all✗ often not✓
Permanently employed core team✓ always✗ chain of subs~ mixed
€3m public liability✓ documented✗ minimal✓ higher
24/7 emergency service, under 90 min✓ included✗~
RKI/VAH-listed agents, HACCP trained✓ all✗~
Trained staff, proof on request✓~✓
Named contact person✓ direct~✗ call centre
Multilingual (DE/EN and five more)✓~~ DE/EN
Before/after photo documentation✓ always✗~ surcharge
Rectification within 48 h included✓ in writing✗~

04. Who relies on Bling Bling

Clients who have worked with the same team for years — from fitness clubs and showrooms to high-rise buildings.

Bureau VeritasHamburg site cleaned
John Reedpremium fitness clubs, Vienna
McFit / RSG GroupDonauzentrum and further sites
DC Towerrope access work on Austria's tallest building
Mischek Towerfacades in high-rise stock
Tchibobranch cleaning, Austria
Möbel Ludwigshowroom and sales floors
Linz AGindustry, Upper Austria

05. How to book your Facility Management

Six steps from enquiry to sign-off.

01

Enquiry

Through the form on this page. Reply within 48 hours on working days.

02

Site visit

Free and without obligation. We look at surfaces, access and time windows — without that there is no price.

03

Written quotation

A fixed cost framework after the visit, with a schedule of services and contract terms.

04

Appointment

The date you want, outside business hours, at weekends or on public holidays if required.

05

Execution

A fixed team, photo documentation before and after, sign-off on site.

06

Rectification

If something is not right it is put right within 48 hours — no argument and no extra cost.

06. 10 reasons for Facility Management from Bling Bling

What a cleaning company has to be measured against — and which of it can be verified.

1In business since 2014

A family firm, not a franchise and not a broker — whoever quotes also carries out the work.

2Registered core team

Permanently employed and properly registered. No chain of subcontractors where nobody is liable at the end.

3The same people every time

The team knows the building, the access and the routines. Cover is arranged and named in advance.

4€3m public liability

Personal injury, property and financial loss covered; the certificate is attached to the quotation.

5RKI/VAH-listed agents, HACCP

Listed agents, trained staff, a cleaning and disinfection plan for each building.

6Multilingual

German, English and five further languages — the briefing gets through.

7No price without a site visit

A flat price over the phone rarely holds. After the visit the framework is set out in writing. A monthly flat rate applies to weekly recurring cleaning; one-off and deep cleans by effort - hourly, per square metre or flat - travel included.

8Dated proof

Record of each visit and photo documentation, reported monthly.

9One record for clearing and gritting

Every winter service visit is recorded with the date, the time, the area and the grit used, because in a liability case only the record counts and not the recollection.

10Defects come with a photograph, not as hearsay

Broken light fittings, obstructed escape routes, open gullies, dripping pipework: we report to the management with a picture and a date, before it turns into damage or a complaint.

08. Facility Management for 5 typical situations

The same service looks different depending on the occasion — these five situations come up most often.

Every building service from a single source

Stairwell, garage, winter service, grounds and clearance through one partner — one contact, one invoice.

A cleaning record and transparency

Every visit documented — in the stairwell or digitally. Managing agents and owners have the overview at any time.

Winter service with liability

Snow clearance and gritting in line with the statutory duty to clear and grit — as managing agent, you are on safe ground.

A permanent core team

Registered staff with no subcontractors, who know your property — consistent quality and reliability.

Combined as you wish

Start with one area and extend at any time — you pay only for what you book.

★ Worth knowing

What is often misjudged about Facility Management

Said up front, on the facts — not after the invoice.

The duty to clear and grit stays with the owner, even with a service provider

Under § 93 StVO the owner of a property is obliged to clear snow from the pavements and footways along that property between 6 a.m. and 10 p.m. and to grit them in icy conditions; a strip of around three metres in width is covered. Transferring the work to a service provider does not remove the duty but converts it into a duty to choose and to supervise: in a dispute, the question is who cleared and gritted, and when, and who checked it. That is exactly why the visit record with the date, the time, the area and the grit used is the most important part of the service and not a formality — a cleared area without a record is, in proceedings, an assertion. Where snow continues to fall, moreover, what is owed is not one pass but repetition for as long as it is necessary.

The grit chosen decides the follow-on costs to the building

Chloride-based road salt melts ice reliably, but it travels with the meltwater into concrete and into joints. In concrete, chlorides attack the reinforcement — the corrosion that results spalls off the concrete cover, and it affects precisely those elements that get gritted: garage ramps, stair strings, balcony slabs. Natural stone and brick leach out salts and develop white efflorescence, and the edges of planted areas are damaged. Grit is kinder to the building fabric but has two consequences that have to be planned for: it is carried into the building and the garage and acts as an abrasive on floors there, and it has to be collected up in spring, together with cleaning the gullies in which it accumulates. What suits a property is decided by the building element and the substrate, not by the price per sack.

In older stock there are floors that do not like mopping water

Gründerzeit stairwells frequently have stone-wood steps or magnesia screed: a magnesite-bound surface which takes up water, swells, cups and then sands away — there the work is done exclusively with a barely damp pad and never wet. Terrazzo and cement tiles are cement-bound and react to acidic agents with matt marks that cannot be repaired. Marble and limestone likewise. Cast stone and porcelain stoneware are more robust but take up maintenance films which become slippery on steps when wet — and the edge of the step is the place where people actually fall in a building. That is why different solutions and frequencies are run within the same stairwell, the work is done in sections and the wet part is secured, rather than mopping through once from the top down.

★★★★★4,8out of 5 stars from 195 Google reviews

Reviews from clients in Vienna, Graz, Linz, Salzburg and Klosterneuburg — grown since 2014, not bought. The figure is taken from the Google profile daily.

●. Written references from established clients

The original letters are available for inspection at the office.

★ 27.08.2024

Kindernothilfe Österreich

„Straightforward and professional to work with. We recommend Bling Bling for office cleaning work.“

— Mag. Gottfried Mernyi, CEO

★ 22.10.2022

Fit/One Österreich

„Satisfied for three and a half years. Cleaning is brisk, faultless, hygiene standard excellent.“

— Christian Lang

★ 06.11.2018

M1 Med Beauty / clinics

„Quality, reliability and adherence to the quotation for clinics and practices. Recommended without reservation.“

— Management

★ 10.12.2018

Artex Museum Services

„Final cleaning of display cases, entirely satisfactory, short-notice jobs. Recommendation guaranteed.“

— Site management

★ Architecture practice

Arch. DI Kiener & Dazinger

„Construction, final, stairwell and historic balustrade cleaning. Warmest recommendation.“

— Office management

●. Facility Management in context

Facility Management rarely stands alone. These services are most often booked alongside it:

Anyone commissioning Facility Management usually needs more than a single appointment. Everything from one source means one contact person, one contract, one combined invoice — and the same team that already knows the building.

●. Frequently searched — Facility Management

These are the most common searches for this service. Every point is answered on this page.

building caretaking with winter serviceagreeing a stairwell cleaning intervalmachine cleaning of an underground car parkgetting rid of a smell in a bin storegutter cleaning for a managing agenttransferring the duty to clear and gritcleaning stone-wood steps correctlybuilding caretaking with one point of contact

●. Frequently asked questions about Facility Management

What does Facility Management cost?

There is no price before the site visit, and a figure given over the phone rarely holds. We look at surfaces, access and time windows, and then the cost framework is set out in writing with a schedule of services. What changes the price: the area, the frequency, the condition at handover and the time of day the work is done. Two rules apply everywhere: a monthly flat rate is only offered for recurring cleaning at least once a week, including stairwells. One-off jobs, first cleans and deep cleans are billed by effort - depending on the service by the hour at a higher rate, by square metre or as a flat price - and travel time there and back counts.

Is the site visit really free?

Yes, free of charge and without obligation. It is the only way to quote seriously, so we treat it as part of the offer, not as a service to be paid for.

Does the same person come every time?

Yes. The team is permanently employed and knows the building, the access arrangements and the routines. Cover is arranged in advance and named, and it works from the building log, not from a verbal handover.

Is your staff properly registered?

All of them, with social insurance. No chain of subcontractors in which nobody is liable at the end. Proof is provided on request.

What insurance is in place?

Public liability of €3m, covering personal injury, property damage and financial loss. The certificate is attached to the quotation.

What happens if something is not right?

It is put right within 48 hours, in writing, at no extra cost. Measured against the schedule of services and a joint inspection, not against an impression.

Can you work outside business hours?

Yes — early, late, at weekends or on public holidays. In occupied buildings, daytime cleaning in sections is often the better option, because the client sees the work and can raise anything immediately.

Do I have to provide materials or a room?

Materials and equipment we bring. What helps is a lockable store with a slop sink, space for the trolley and somewhere for pads to dry — damp pads in a closed bag are the most common source of smell in an otherwise clean building.

What notice period applies?

The contract is open-ended with three months' notice. There is no minimum term and no automatic extension by the year.

Do you also work in English?

Yes — German, English and five further languages. The briefing gets through, which matters more on site than it sounds.

Which documents do I get?

A schedule of services with frequencies, a dated record of each visit, photo documentation before and after, and a monthly report.

How quickly can you start?

Usually within a few working days of the quotation being accepted. Short-notice jobs are most readily possible in Vienna, because travel times within a district are short.

Request a quote for Facility Management a quote

Site visit free of charge and without obligation. Reply within 48 hours on working days. You can attach photos or a floor plan right away — that makes the visit shorter.

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