Property Management in Vienna
Property Management in Vienna
A written schedule of services, the same registered team, and the price in writing after a free site visit.
02. What Property Management at Bling Bling covers
The scope of work in Vienna at a glance — what the contract says and what actually happens on site.
Additional services on call
Deep cleaning of the stairwell, glass surfaces, graffiti, removal of bulky waste, void cleaning — as a separate order with a separate document, not pushed into the regular cycle.
Tenders prepared against your schedule of services
We cost your items without rewriting them, and we show deviations and assumptions separately. That is the only way your comparison between tenderers stays valid.
Key and access administration across several buildings
The locking plan, the handover record, numbered issue and evidence of return when staff change. With twenty buildings this is the point at which either order or chaos takes hold.
Advance notice to residents
Notices for a deep clean, window dates or a change to the winter service are printed to your template and put up in the building. Work that has been announced does not generate a complaint.
A quality inspection together with the managing agent
Through the building together at agreed intervals, against an assessment matrix, with a record and a deadline for putting things right.
One invoice per building and cost centre
Separated into the regular cycle and additional services, with the building number and the period. The documents are set out so that they go into the statement without being re-sorted.
Managing agents in Vienna mostly look after mixed portfolios: Gründerzeit buildings with elaborate stairwells alongside new builds with an underground car park and communal areas — each needs a schedule of services of its own, not the same cycle. On top of that there are buildings in which a caretaker arrangement under the old law still has to be brought to an end, and coordination with the city's district renewal offices in refurbishment areas.
03. Property Management: Bling Bling vs. the competition
A managing agent does not need a cleaner, it needs availability and records that will stand up to examination: with the service charge statement the work has to be traceable, with a complaint someone has to be in the building within days, and if someone falls on the pavement it is the log that decides. The effort does not lie in the single building but in uniformity across twenty. We therefore work with a schedule of services for each building, fixed supervisors with named deputies, photographic reports into your file and one invoice per building and cost centre. Additional services run as a separate order, so that the division for the statement is correct. In Vienna, Bling Bling works with the same core team that knows the building.
| Criterion | Bling Bling | Budget provider | Large corporation |
|---|---|---|---|
| Cleaning staff properly registered | ✓ all | ✗ often not | ✓ |
| Permanently employed core team | ✓ always | ✗ chain of subs | ~ mixed |
| €3m public liability | ✓ documented | ✗ minimal | ✓ higher |
| Agreed response time to a defect report | ✓ in the contract | ✗ | ~ by service level |
| Fixed building supervisor with a deputy | ✓ named | ✗ | ~ an area manager |
| Record of attendance per building and date | ✓ fit for accounting | ✗ | ~ a collected report |
| RKI/VAH-listed agents, HACCP trained | ✓ all | ✗ | ~ |
| Trained staff, proof on request | ✓ | ~ | ✓ |
| Named contact person | ✓ direct | ~ | ✗ call centre |
| Multilingual (DE/EN and five more) | ✓ | ~ | ~ DE/EN |
| Before/after photo documentation | ✓ always | ✗ | ~ surcharge |
| Rectification within 48 h included | ✓ in writing | ✗ | ~ |
04. Who relies on Bling Bling
Clients who have worked with the same team for years — from fitness clubs and showrooms to high-rise buildings.
05. How to book your Property Management
Six steps from enquiry to sign-off in Vienna.
Enquiry
Through the form on this page. Reply within 48 hours on working days.
Site visit
Free and without obligation. We look at surfaces, access and time windows — without that there is no price.
Written quotation
A fixed cost framework after the visit, with a schedule of services and contract terms.
Appointment
The date you want, outside business hours, at weekends or on public holidays if required.
Execution
A fixed team, photo documentation before and after, sign-off on site.
Rectification
If something is not right it is put right within 48 hours — no argument and no extra cost.
06. 10 reasons for Property Management from Bling Bling
What a cleaning company has to be measured against — and which of it can be verified.
1In business since 2014
A family firm, not a franchise and not a broker — whoever quotes also carries out the work.
2Registered core team
Permanently employed and properly registered. No chain of subcontractors where nobody is liable at the end.
3The same people every time
The team knows the building, the access and the routines. Cover is arranged and named in advance.
4€3m public liability
Personal injury, property and financial loss covered; the certificate is attached to the quotation.
5RKI/VAH-listed agents, HACCP
Listed agents, trained staff, a cleaning and disinfection plan for each building.
6Multilingual
German, English and five further languages — the briefing gets through.
7No price without a site visit
A flat price over the phone rarely holds. After the visit the framework is set out in writing. A monthly flat rate applies to weekly recurring cleaning; one-off and deep cleans by effort - hourly, per square metre or flat - travel included.
8Dated proof
Record of each visit and photo documentation, reported monthly.
9No subcontractor in the chain
Whoever works in the building is registered with us; that keeps the client side out of any argument about liability.
10The same contact for all of your buildings
You hold one conversation for twenty buildings, not twenty conversations with changing area managers.
07. Property Management in 4 more cities
Bling Bling works in Vienna, Graz, Linz, Salzburg and Klosterneuburg — with its own staff on site, not with subcontractors hired in.
08. Property Management for 5 typical situations
The same service looks different depending on the occasion — these five situations come up most often.
A cluster of complaints in one building
When several letters come out of the same building, the cycle is usually cut wrong rather than the work being poor. We approach that with an inspection and a new schedule of services.
Examination of the service charge statement
When tenants examine the statement, the supporting documents are called for. We make the records of attendance and the logs for the accounting period available as a complete set.
A change of contract at the turn of the year
At the turn of the year services, frequencies and building lists are adjusted. Changes are fixed in writing before the effective date.
A new building comes into management
From the day of takeover the service has to be running. The inspection, the schedule of services and the key handover are placed on the date from which you become responsible.
A change of the existing service provider
Usually after complaints or after a change of staff at the predecessor. We take up the existing scope rather than inventing a new service, and we take over from the first of the month.
★ Worth knowing
What is often misjudged about Property Management
Said up front, on the facts — not after the invoice.
Control of keys is the single largest risk in the contract
If a master key to a central locking system is lost, what is at stake is not the replacement of one key but the recoding of the system for the whole building. Those costs are often restricted or excluded in public liability policies. The contract therefore has to contain: numbered issue, allocation to a named person, return when staff change, and express evidence of cover.
Service charges have to stand up to examination, not merely be paid
Under the Austrian MRG, building services and cleaning count as service charges, while maintenance and improvement do not. The boundary does not run along the wording of the invoice but along the work itself: replacing a lamp is a service, renewing the stairwell lighting is not. That is why we separate the regular cycle and additional services in both the order and the invoice — so that an examination of the statement does not fail on the question of allocation.
A frequency in the schedule of services is not a promise of quality
If the contract says no more than weekly, it is open to dispute what that covers: visual cleaning of the areas that are walked, or the complete round including handrails, door leaves and the cellar stairs. Almost every complaint begins at that point. We therefore set down for each area which task runs at which frequency, and what is expressly included only in the deep clean.
Reviews from clients in Vienna, Graz, Linz, Salzburg and Klosterneuburg — grown since 2014, not bought. The figure is taken from the Google profile daily.
●. Written references from established clients
The original letters are available for inspection at the office.
★ 27.08.2024
Kindernothilfe Österreich
„Straightforward and professional to work with. We recommend Bling Bling for office cleaning work.“
— Mag. Gottfried Mernyi, CEO
★ 22.10.2022
Fit/One Österreich
„Satisfied for three and a half years. Cleaning is brisk, faultless, hygiene standard excellent.“
— Christian Lang
★ 06.11.2018
M1 Med Beauty / clinics
„Quality, reliability and adherence to the quotation for clinics and practices. Recommended without reservation.“
— Management
★ 10.12.2018
Artex Museum Services
„Final cleaning of display cases, entirely satisfactory, short-notice jobs. Recommendation guaranteed.“
— Site management
★ Architecture practice
Arch. DI Kiener & Dazinger
„Construction, final, stairwell and historic balustrade cleaning. Warmest recommendation.“
— Office management
●. Property Management in context
Property Management rarely stands alone. These services are most often booked alongside it:
Regular cleaning afterwards
Maintenance Cleaning in Vienna, Deep Cleaning in Vienna, Intensive Cleaning in Vienna.
Glass and facade
Window Cleaning in Vienna, Glass Cleaning in Vienna, Facade Cleaning in Vienna.
Furniture and floor care
Upholstery Cleaning in Vienna, Carpet Cleaning in Vienna, Floor Cleaning in Vienna.
Sectors with their own rules
Medical Practice Cleaning in Vienna, Practice Cleaning in Vienna, Laboratory Cleaning in Vienna.
Building and management
Stairwell Cleaning in Vienna, Garage Cleaning in Vienna, Property Care in Vienna.
Anyone commissioning Property Management usually needs more than a single appointment. Everything from one source means one contact person, one contract, one combined invoice — and the same team that already knows the building.
●. Frequently searched — Property Management
These are the most common searches for this service. Every point is answered on this page.
●. Frequently asked questions about Property Management in Vienna
What does Property Management cost?
There is no price before the site visit, and a figure given over the phone rarely holds. We look at surfaces, access and time windows, and then the cost framework is set out in writing with a schedule of services. What changes the price: the area, the frequency, the condition at handover and the time of day the work is done. Two rules apply everywhere: a monthly flat rate is only offered for recurring cleaning at least once a week, including stairwells. One-off jobs, first cleans and deep cleans are billed by effort - depending on the service by the hour at a higher rate, by square metre or as a flat price - and travel time there and back counts.
Is the site visit really free?
Yes, free of charge and without obligation. It is the only way to quote seriously, so we treat it as part of the offer, not as a service to be paid for.
Does the same person come every time?
Yes. The team is permanently employed and knows the building, the access arrangements and the routines. Cover is arranged in advance and named, and it works from the building log, not from a verbal handover.
Is your staff properly registered?
All of them, with social insurance. No chain of subcontractors in which nobody is liable at the end. Proof is provided on request.
What insurance is in place?
Public liability of €3m, covering personal injury, property damage and financial loss. The certificate is attached to the quotation.
What happens if something is not right?
It is put right within 48 hours, in writing, at no extra cost. Measured against the schedule of services and a joint inspection, not against an impression.
Can you work outside business hours?
Yes — early, late, at weekends or on public holidays. In occupied buildings, daytime cleaning in sections is often the better option, because the client sees the work and can raise anything immediately.
Do I have to provide materials or a room?
Materials and equipment we bring. What helps is a lockable store with a slop sink, space for the trolley and somewhere for pads to dry — damp pads in a closed bag are the most common source of smell in an otherwise clean building.
What notice period applies?
The contract is terminable monthly. There is no minimum term and no automatic extension by the year.
Do you also work in English?
Yes — German, English and five further languages. The briefing gets through, which matters more on site than it sounds.
Which documents do I get?
A schedule of services with frequencies, a dated record of each visit, photo documentation before and after, and a monthly report.
How quickly can you start?
Usually within a few working days of the quotation being accepted. Short-notice jobs are most readily possible in Vienna, because travel times within a district are short.
Request a quote for Property Management in Vienna a quote
Site visit free of charge and without obligation. Reply within 48 hours on working days. You can attach photos or a floor plan right away — that makes the visit shorter.
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