Property Care
Property Care
A written schedule of services, the same registered team, and the price in writing after a free site visit.
02. What Property Care at Bling Bling covers
The scope of work in Vienna, Graz, Linz, Salzburg and Klosterneuburg at a glance — what the contract says and what actually happens on site.
Stairwell and common areas on a cycle
Steps, landings, handrails, the lift, the entrance and the cellar corridor at a set frequency. The cycle follows the number of flats and the amount of traffic, not a flat rate.
Bin area and container logistics
Putting bins out for collection and back, sweeping the area, removing wrongly sorted waste, reporting overfilled containers. A container that cannot be reached is not emptied, and that costs a whole cycle.
Green areas and grounds
Mowing, edges, hedges and shrubs kept in shape, leaves and fallen branches removed, paths kept clear. Growth on house walls and light wells is cut back before it brings damp in.
Winter service with a record
The pavement, the entrance, the driveway and the path to the bin area are cleared and gritted, with every visit recorded by date, time and material used. In a claim, the record is what counts.
Small repairs and visual checks
Lamps, movement sensors, sticking door closers, loose handrail brackets, broken nameplates. Whatever needs tools and no trade licence, we do in the course of the cycle.
A round with defect reporting
On every visit a round through the building, the cellar and the courtyard; water marks, open windows, blocked escape routes and vandalism are reported to the property manager with a photograph.
03. Property Care: Bling Bling vs. the competition
Property care is not measured by how clean it looks but by what can be proved if there is a claim: in Austria the duty to clear and grit lies with the owner, liability for a poorly maintained path follows from section 1319a ABGB, and in a dispute what decides is whether there was a documented round at the time of the accident. On top of that, a building has to be seen to before six in the morning in winter, not when the round happens to allow it. We work with a fixed caretaker for each property, a named substitute and a winter service record with a timestamp for every visit. Complaints from the building reach you from us with a photograph and a finding, not as something passed on.
| Criterion | Bling Bling | Budget provider | Large corporation |
|---|---|---|---|
| Cleaning staff properly registered | ✓ all | ✗ often not | ✓ |
| Permanently employed core team | ✓ always | ✗ chain of subs | ~ mixed |
| €3m public liability | ✓ documented | ✗ minimal | ✓ higher |
| A fixed caretaker with a named substitute | ✓ for each property | ✗ changing staff | ~ |
| On call for snowfall before six in the morning | ✓ on-call cover | ✗ | ~ a round plan |
| Winter service logged with a timestamp | ✓ every visit | ✗ | ~ a collective record |
| RKI/VAH-listed agents, HACCP trained | ✓ all | ✗ | ~ |
| Trained staff, proof on request | ✓ | ~ | ✓ |
| Named contact person | ✓ direct | ~ | ✗ call centre |
| Multilingual (DE/EN and five more) | ✓ | ~ | ~ DE/EN |
| Before/after photo documentation | ✓ always | ✗ | ~ surcharge |
| Rectification within 48 h included | ✓ in writing | ✗ | ~ |
04. Who relies on Bling Bling
Clients who have worked with the same team for years — from fitness clubs and showrooms to high-rise buildings.
05. How to book your Property Care
Six steps from enquiry to sign-off.
Enquiry
Through the form on this page. Reply within 48 hours on working days.
Site visit
Free and without obligation. We look at surfaces, access and time windows — without that there is no price.
Written quotation
A fixed cost framework after the visit, with a schedule of services and contract terms.
Appointment
The date you want, outside business hours, at weekends or on public holidays if required.
Execution
A fixed team, photo documentation before and after, sign-off on site.
Rectification
If something is not right it is put right within 48 hours — no argument and no extra cost.
06. 10 reasons for Property Care from Bling Bling
What a cleaning company has to be measured against — and which of it can be verified.
1In business since 2014
A family firm, not a franchise and not a broker — whoever quotes also carries out the work.
2Registered core team
Permanently employed and properly registered. No chain of subcontractors where nobody is liable at the end.
3The same people every time
The team knows the building, the access and the routines. Cover is arranged and named in advance.
4€3m public liability
Personal injury, property and financial loss covered; the certificate is attached to the quotation.
5RKI/VAH-listed agents, HACCP
Listed agents, trained staff, a cleaning and disinfection plan for each building.
6Multilingual
German, English and five further languages — the briefing gets through.
7No price without a site visit
A flat price over the phone rarely holds. After the visit the framework is set out in writing. A monthly flat rate applies to weekly recurring cleaning; one-off and deep cleans by effort - hourly, per square metre or flat - travel included.
8Dated proof
Record of each visit and photo documentation, reported monthly.
9One caretaker knows the building and its weak points
Someone who knows where the light well floods and which drain overflows in heavy rain prevents damage instead of reporting it.
10Winter service and cleaning from one source
No argument over where one job ends and the other begins when grit ends up in the stairwell.
07. Property Care in 5 more cities
Bling Bling works in Vienna, Graz, Linz, Salzburg and Klosterneuburg — with its own staff on site, not with subcontractors hired in.
08. Property Care for 5 typical situations
The same service looks different depending on the occasion — these five situations come up most often.
The resident caretaker retires
One person becomes several services: cleaning, winter service, grounds, small repairs. We record the existing scope and write it up as a schedule of services.
A new property in the portfolio
When a building comes in, the care has to run from the first day. The site visit, the key handover and the start of the cycle are set to the handover date.
Before the winter season
In October the grit store, the clearing equipment, the boundaries of responsibility on the pavement and the chain of contacts are settled, so that the first snowfall is not improvised.
After complaints from the building
When residents write in, what is usually missing is not the work but the record. We set up the cycle, a check sheet in the building and fixed working days afresh.
After building work in the property
After the roof, the windows or the risers have been replaced, drilling dust lies over every landing and in the handrails. That is a deep clean, not a cycle, and it is ordered separately.
★ Worth knowing
What is often misjudged about Property Care
Said up front, on the facts — not after the invoice.
Clearing and gritting is a time window, not a day's work
Under section 93 of the Austrian road traffic act, the owner is responsible for the pavement and the footway along the property between six in the morning and ten at night; where there is no pavement, for a strip at the edge of the road. If you delegate it, the duty to choose and supervise the contractor stays with you. That is why we log every round with the time and the material used — that is the difference between an assertion and proof.
Stone floors in older buildings do not forgive an all-purpose cleaner
Terrazzo, cast stone, Solnhofen slabs and marble steps contain lime. Vinegar cleaners and other acidic agents dissolve the surface, leaving matt patches that can only be dealt with mechanically. We work pH-neutral there, with a maintenance product rather than a gloss film, because a film building up on steps turns them into a slipping hazard.
The bin area decides the smell and the pests
Containers that are full or wrongly filled are not emptied, and what is left stands there for two weeks. In summer that is enough for flies to breed in the residual waste and for rats in the courtyard, because food waste ends up in or beside the organic bin. We report wrongly sorted waste with a photograph, keep the area swept clean and recommend cleaning the containers inside on a summer cycle.
Reviews from clients in Vienna, Graz, Linz, Salzburg and Klosterneuburg — grown since 2014, not bought. The figure is taken from the Google profile daily.
●. Written references from established clients
The original letters are available for inspection at the office.
★ 27.08.2024
Kindernothilfe Österreich
„Straightforward and professional to work with. We recommend Bling Bling for office cleaning work.“
— Mag. Gottfried Mernyi, CEO
★ 22.10.2022
Fit/One Österreich
„Satisfied for three and a half years. Cleaning is brisk, faultless, hygiene standard excellent.“
— Christian Lang
★ 06.11.2018
M1 Med Beauty / clinics
„Quality, reliability and adherence to the quotation for clinics and practices. Recommended without reservation.“
— Management
★ 10.12.2018
Artex Museum Services
„Final cleaning of display cases, entirely satisfactory, short-notice jobs. Recommendation guaranteed.“
— Site management
★ Architecture practice
Arch. DI Kiener & Dazinger
„Construction, final, stairwell and historic balustrade cleaning. Warmest recommendation.“
— Office management
●. Property Care in context
Property Care rarely stands alone. These services are most often booked alongside it:
Regular cleaning afterwards
Glass and facade
Furniture and floor care
Sectors with their own rules
Medical Practice Cleaning, Practice Cleaning, Laboratory Cleaning.
Building and management
Special cases
Final Cleaning, Construction Cleaning, Special Cleaning, Disinfection Cleaning.
Anyone commissioning Property Care usually needs more than a single appointment. Everything from one source means one contact person, one contract, one combined invoice — and the same team that already knows the building.
●. Frequently searched — Property Care
These are the most common searches for this service. Every point is answered on this page.
●. Frequently asked questions about Property Care
What does Property Care cost?
There is no price before the site visit, and a figure given over the phone rarely holds. We look at surfaces, access and time windows, and then the cost framework is set out in writing with a schedule of services. What changes the price: the area, the frequency, the condition at handover and the time of day the work is done. Two rules apply everywhere: a monthly flat rate is only offered for recurring cleaning at least once a week, including stairwells. One-off jobs, first cleans and deep cleans are billed by effort - depending on the service by the hour at a higher rate, by square metre or as a flat price - and travel time there and back counts.
Is the site visit really free?
Yes, free of charge and without obligation. It is the only way to quote seriously, so we treat it as part of the offer, not as a service to be paid for.
Does the same person come every time?
Yes. The team is permanently employed and knows the building, the access arrangements and the routines. Cover is arranged in advance and named, and it works from the building log, not from a verbal handover.
Is your staff properly registered?
All of them, with social insurance. No chain of subcontractors in which nobody is liable at the end. Proof is provided on request.
What insurance is in place?
Public liability of €3m, covering personal injury, property damage and financial loss. The certificate is attached to the quotation.
What happens if something is not right?
It is put right within 48 hours, in writing, at no extra cost. Measured against the schedule of services and a joint inspection, not against an impression.
Can you work outside business hours?
Yes — early, late, at weekends or on public holidays. In occupied buildings, daytime cleaning in sections is often the better option, because the client sees the work and can raise anything immediately.
Do I have to provide materials or a room?
Materials and equipment we bring. What helps is a lockable store with a slop sink, space for the trolley and somewhere for pads to dry — damp pads in a closed bag are the most common source of smell in an otherwise clean building.
What notice period applies?
The contract is terminable monthly. There is no minimum term and no automatic extension by the year.
Do you also work in English?
Yes — German, English and five further languages. The briefing gets through, which matters more on site than it sounds.
Which documents do I get?
A schedule of services with frequencies, a dated record of each visit, photo documentation before and after, and a monthly report.
How quickly can you start?
Usually within a few working days of the quotation being accepted. Short-notice jobs are most readily possible in Vienna, because travel times within a district are short.
Request a quote for Property Care a quote
Site visit free of charge and without obligation. Reply within 48 hours on working days. You can attach photos or a floor plan right away — that makes the visit shorter.
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